Complete Protection During Shipping

Your custom moissanite jewelry deserves guaranteed safe arrival. Our Shipping Protection covers your order against loss, theft, or damage during transit—from our workshop to your door.

Coverage Details:

✓ Lost packages - Full coverage if carrier loses your order ✓ Transit theft - Protected against package theft during shipping ✓ Shipping damage - Coverage for any damage during transit ✓ Misdelivery - Protected if delivered to wrong address ✓ International coverage - Same protection worldwide

Simple, Transparent Pricing:

10% of order value
Minimum fee: $4.95
Maximum fee: $100
One-time payment at checkout

Examples:

$500 order = $49.50 protection
$1,000 order = $100 protection (capped)
$2,000 order = $100 protection (capped)

How Claims Work:

Report promptly - File claim through our website menu
Provide documentation - Submit required carrier documentation
Fast resolution - Claims resolved within 30 days
Your choice - Select remake or full refund
Express replacement - Remakes ship via FedEx Express at no extra cost

If You Need to Claim:

Contact us immediately upon discovering issue
File claim through our main menu
We'll guide you through documentation needed
Standard remake time: 2-3 weeks via express shipping

Why Add Protection:

Standard carrier insurance rarely covers the full value of custom jewelry. For just 10% (capped at $100), you're fully protected against any shipping issues. With our 90% customer adoption rate and zero complaints, it's the smart choice for peace of mind.

Important: Shipping Protection can only be added at checkout and cannot be purchased after your order is placed.

Note: This covers shipping only. All purchases already include our lifetime warranty, free resizing, and post-delivery guarantees.

Alle Producten (niet voor weergave)